Shipping Protection & Tipping Policy
At Plireveli, we want shopping to feel straightforward and worry-free. We offer optional services at checkout so you can choose what works best for you.
1. Optional Services — Your Choice
Shipping Protection and Tipping are entirely optional. Neither is a mandatory fee. You will only be charged if you actively select the corresponding service during checkout.
- Shipping Protection: Optional coverage for eligible package loss, damage, or theft during transit.
- Tipping: A voluntary way to express your appreciation for our fulfillment and customer service teams.
2. Shipping Protection Coverage
If you purchase Shipping Protection, your order will receive coverage for eligible issues that occur during transit.
For details about coverage, exclusions, and how to submit a claim, please review our Shipping Protection & Tipping Policy.
3. Refunds for Optional Services
If you purchase Shipping Protection or leave a tip and later change your mind, you may request a full refund of the corresponding fee, with no questions asked.
We will process these refund requests promptly, including after your order has shipped. If you selected either service accidentally during checkout, you are also eligible for a full refund of the applicable fee.
4. Contact Our Support Team
To request a refund or ask about these optional services, please contact us using the channels listed on our Contact Us page:
Phone (Call or Text): +1（934）345-2899
Email: support@plireveli.com
Our support team is here to address your concerns promptly and help make your shopping experience as smooth as possible.